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Picture Retakes & Online Proof Codes

School photos were taken on September 11, 2020. If your child did not have their photo taken, we will be having our school photo retakes day on Wednesday, November 18, 2020 . Below is some information from Icon/Lifetouch.

School Photography Program

Here are a few exciting changes that we have made to the program for the benefit of both the school and our customers.

  • Two Poses Minimum - Each student will receive 2 poses.
  • Complete Online Service - We are proud to say we have a user-friendly program which makes ordering online much more convenient to parents and guardians. Parents can view all the poses close up, compare the poses side by side, and change the background on pictures that were taken indoors on our virtual background. Each gallery is personalized to the student and secured with an online proof code.
  • Online Order Forms - Online order forms with step-by-step instructions will be provided for you to distribute to your students on photo day. Images will be available to view within 2-3 business days. Our online ordering system has a secure PCI compliant terminal and accepts, Visa, Mastercard, Visa debit and pre-paid Visa/Mastercard. Please refer parents who cannot order online directly to Icon Customer Service and we will provide an alternative ordering method.
  • Family Discounts - We have updated and simplified our family discount plan - 15% discount on all orders over $75.00. This high-volume plan will offer savings to everyone and not just families with multiple children. Code is: FAMILY20.

Package Delivery

All portrait orders will be shipped directly home (FREE shipping period (7-10 days) then a shipping fee of $4.95 applied) approximately 10-15 business days from the order date.

Picture Retakes

Students that require a retake will return the online order form with a parents' signature requesting retakes and that form will return home with the student on retake day for the parent to order.

Online Proof Codes

On photo day your child received a sheet with their own unique online proof code. If you did not receive this, or the sheet was misplaced, please contact Icon Photography directly at 1-866-449-3558

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